Success Story

SUNY State College of Optometry

Founded in 1971 in New York City, the SUNY State College of Optometry provides state-of-the-art education in the theory and contemporary practice of optometry. With primary emphasis placed on the excellence of its academic programs and faculty, the College also includes one of the country's largest outpatient eye and vision care facilities, the University Optometric Center. Students receive an unparalleled clinical experience.

In a recent conversation with ISE, Michael Ochlan discussed how the school has automated some of its Windows IDX operations using EnterpriseSCHEDULE. After meeting ISE at a IDX User’s conference, Michael worked with ISE technical staff to become the first integration of IDX for Windows with EnterpriseSCHEDULE. Using IDXterm, a proprietary scripting tool in learning mode, ISE was able to help Michael automate interactive procedures that require keystroke response.

When asked how he feels about EnterpriseSCHEDULE he said the scheduler is “pretty amazing"

Michael estimates that his is the largest IDX for Windows installation in existence. He is using EnterpriseSCHEDULE for copay automation, claim runs and claim edits, tasks that previously took up hours of his time. He is also doing weekly e-commerce, copay reallocation and is working on automating his month end processing. He also wants to begin automating weekly and monthly reports using the scheduler. Michael says the implementation went very smoothly even though he was not familiar with IDXTerm.

He said ISE worked with him for hours and that if he had a hurdle they kept digging until they found a solution. He also said that just the time he saved with the job automation is well worth the price. When asked how he feels about EnterpriseSCHEDULE he said the scheduler is “pretty amazing”. He said the product is excellent and has a lot of potential for future growth in his organization